Ray Bannon´s profile

Reviews (1)


An exemplary service

I ordered a GPS running watch as a Christmas present and it arrived swiftly, as one would expect from a web order really. However it turned out I had ordered the wrong thing (it was the men's version and too large for my daughter's wrist) - what was really impressive was the free delivery and replacement service. I sent it back (for free) on the Wednesday and had the replacement back by the Saturday.

15 January 2013

Reply from Lanson Running Ltd

I remember speaking to this customer about the exchange in person - no problem to help out with something like this. We offer unlimited returns and free exchanges so it was easy to sort Ray out. We are so happy it all worked out well for you. Thanks for your feedback and we hope your daughter is now delighted with her watch. Mark.

Ray Bannon´s profile

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Ray Bannon
United States