I paid for Saturday delivery. You agreed to do so. The parcel was not delivered Saturday. I tried to call, but no answer. I sent an email saying that I was only at that Oxfordshire address that weekend. You ignored me and emailed to say you would deliver it to Oxfordshire on Monday. I called and was hung up on. I called again and was hung up on. I called again and the woman offered to change the delivery to my London address but it would not be today and she could not say when it would be as her system was down. She said she would call back but did not.
Goods were for a good price. They arrived very quickly, and were exactly what I ordered.
We wanted to buy a 64mm Black Diamond Venom iceaxe. We searched everywhere online and offline and could not find it anywhere. BananaFingers had one in stock ... and it was an excellent price. Purchasing the iceaxe was painless, and it was delivered the next day (a Saturday). I can only rave about the professionalism of BananaFingers.
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