I highly rate this company. I made an initial order before Christmas as a present, and the boots did not fit. I asked if I could exchange the boots with them, which was no problem. I asked for advice for a suitable replacement boot , as the boot I had chosen was not made in a larger size, and the person the boots were for, suffers with cold feet, chilblains etc. They were really helpful with advice, very professional and they recommended a BOGS boot. The boot has exceeded all expectations. It is incredibly cosy to wear even without a thermal sock, no surprise that the boot is rated to -40DegC.
Overall great service and great products. They will be my first port of call for any new boots.
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