Whilst I received the product in a timely manner and in perfect condition I was slightly disappointed to discover that it did not come in a presentation bag. I bought this for my fiancee. I also bought a charm in the local argento store a year or so previous. The purchase in store was less than half the value of this purchase, and still the rep instore issued a presentation bag which really made the gift look like a 'present'. The online order was just in the little white box. Slight grievance for an otherwise efficient service.
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