We made our initial enquiry after seeing an advertisement in Yours magazine. We promptly had a call from the agent, Ken Dodds ( who was used to jokes about his name), and then made arrangements for him to visit us. On his visits he was friendly, patient and thoroughly professional. After he left we had plenty of time to read the information he provided although it was barely required as he had explainerd so much to us already. We made enquiries regarding others who provided Equity Release but we were delighted to opt for Stonehaven as it gave us all our requirements including being able to pay monthly for interest instead waiting for the end of the scheme. The form filling was minimal and Ken helped explain what was required. Now that we have completed this stage, we can hardly wait to start the home improvements we are keen to make - and then a big holiday.
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