Vanessa´s profile
Reviews (1)
Pharmacy2U
Better comnunication
I ordered some mousturiser online and i chased delivery by contacting the company. They told me order was cancelled as they no longer stocked it. It would have been nice if they had told me this so not quite sure what had happened.
By the way your wording for the ratings is very odd. You are inviting people to comment in a negative way.
14 January 2013
Reply from Pharmacy2U
Vanessa´s profile
United Kingdom
About
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I can confirm we did receive your order for a product which is currently out of stock due to manufacturers delays. An email was sent on the same day of receiving your order to advise you the order has been cancelled and no payment processed. Please accept my apology if the email failed to arrive with you.
If you wish to discuss this further please do not hesitate to contact our customer care team on 0845 803 9033 and please accept my apology for any inconvenience this may have caused.
Kind Regards Annette