Matt Porthos Cooper´s profile

Reviews (1)

Openly lied to us to secure our order

We placed an order for a full shower kit and called twice to confirm that everything was in stock for next day delivery, to be told that this was the case. On delivery the shower tray was missing and on further investigation it transpired that the tray was out of stock until at least Jan 22nd (10 days hence).

I abhor dishonesty and have on principle returned the goods they sent to us and requested a full refund including the next day delivery charges. I would advise caution if you require all items urgently as we did, as it appears that these guys will tell you anything in order to secure your transaction.

We didn't even get an apology we believed to be sincere.

Matt Porthos Cooper´s profile

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Matt Porthos Cooper
Saffron Walden, United Kingdom