Sharon Mackie´s profile

Reviews (3)


Excellent service start to finish

We received helpful advice to assist us to make a decision on the right mattress for us. Delivery was fast and drivers were prompt and polite.
Mattress is fantastic, pocket sprung with memory foam on top, very comfortable would recommend to anyone.


Don't order!! horrendous service

I received 5 calenders in which I had personalised myself, terrible quality very thin paper and look very cheap. Also it's a calender for 2014 however on the front it says 2013. I complained and received message saying basically they had printed as instructed, can't understand why you print a 2014 calender and have that on the front, so either it wasn't checked or was a Friday afternoon can't be bothered job. Customer services were no help at all after telling me they hadn't got my email of complain, but then suddenly found it when I gave my reference number. I have been trying different companies for printing in the hope I find one for large amounts of business printing, seems I won't be using printerpix!!!


Total nightmare! beware do not order furniture!

After shopping about at various baby shops we decided to purchase the Winnie the Pooh furniture bundle with matching toy box over £700 worth of goods. I took a day off work for delivery and my husband assembled firstly the toy box but it wouldn't close, then the cot but the drawer was damaged, then the wardrobe which seems fine, and finally attempted the dresser but this was also damaged. Contacted customer services and was told all parts would be delivered within 7 - 10 days, that was 5 weeks ago, i called last week, sorry it wasn't ordered properly, will do it again, still nothing so called this week, still wasn't ordered! However finally both parts arrived today but again the dresser side is damaged. Totally at my whits end with it, i had to take today off work again and don't get paid and will have to do it again when they deliver this side panel! I must be rich! Total nightmare, hopefully in another 7-10 days it might arrive, but will it be damaged for a third time? Yep probably no faith in them at all. Please think twice about ordering anything from them customer service is shocking!

Sharon Mackie´s profile

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Sharon Mackie
Lincoln, United Kingdom