I purchased a Rangemaster Excell cooker via Appliances Direct to be shipped for me to Barcelona, Spain. From the very moment I had amazing sales person Michael Wain, who not only source this model for me directly from manufacturer (at that point the company was not stocking them) but arranged extremely good and affordable shipping company. I had to wait for a while for it to arrive to Spain but that was again overseen by amazing customer service representative Francis. She was updating me, checking logistic with shipper and made it sure to arrive just a few days before my kitchen was fitted. It all worked on the end and I have one great peace of Britain in my Spanish kitchen! The only blip was in the beginning with accounts department but that was sorted quickly too. Highly recommended and am just getting ready to place order for more stuff from them. Thank you!
We are currently living in Barcelona and have set our eyes on Barcelona chairs but did not wanted to go with traditional black or white but more of the brown /camel colour. From the beginning and initial phone call I was sure that we will be happy with our purchase. I placed the order over the phone and the sales assistant took a time and great care that we will get colour we are looking for. We were given estimated time of the delivery and she took upon her self to find us a shipper for us to receive it in Barcelona. The quote given was excellent and we gave her a go ahead. The chairs arrived to UK within the estimated time and to Barcelona only few days later. They were superb and exactly what we wanted. They are taking a prime space in our living room. Now I set my eyes to some other items and am looking forward getting them too. I also recommended a shop to a lot of friends and family members.
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