Toby Daniel´s profile

Reviews (1)

XDP

Waited in all day today, not here and the depot closed at 1800!

Been waiting in at home all day today and XDP have failed to deliver, I spoke to the depot earlier in the day and i was told it would be delivered around 1800, conveniently their closing time! Delivery driver has put "Exception" on the tracking and gone home, more like he was lazy at the end of the day and couldn't be bothered!! Didn't even get a telephone call from him!

Telephoned original company that i ordered from and they have no additional contact details than myself!

Will never order from any company that use XDP ever again. Worst experience ever. In this day and age a delivery time slot choice isn't exactly a difficult thing either!

Caitlin Todd found this review useful

16 January 2013

Reply from xdp.co.uk

Toby, sorry for the inconvenience this caused, it is obviously better for each depot to clear deliveries daily which is why they regularly deliver well into the evening. Could i ask you to email me sales@xdp.co.uk with your postcode and depot concerned so we can look into it, Jennifer

Toby Daniel´s profile

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Toby Daniel
Reviewer
1987
United Kingdom

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