This was my first experience of ordering tyres online the reason I did it was to save some money. The ordering process was brilliant and chosing when I wanted them fitted was I thought great. I received confirmation of my order and appointment immediately and it was only 3 days after I ordered the tyres and this fitted in with the rest of my week. I arrived for my appointment left my car and keys with the office and walked into Elgin whilst my tyres are fitted. When I arrived in Elgin I received a call from National tyres to say that tyres had not arrived and they could not do the job. I was not best pleased as it is a 70 mile round trip from where I live and this cost me around £13 in petrol costs for a wasted journey. Why I was not informed when I left my car at the garage that my tyres had no arrived or even a callbefore my appointment enabling me to postpone my journey would have been good.
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