Absolutely disgusted with this dreadful shambles of a company. Ordered a T shirt from rural Japan £15 plus £10 postage and packing. It arrived at Parcelforce Coventry hub in just 3 days, where it remained for a further 10. Parcelforce blamed customs and customs Parcelforce. When it arrived at their Acton depot I was then charged £5.40 VAT, which was OK and then a further staggering £13-50 ' handling charge ' by Parcelforce for basically messing up the swift delivery of my goods. If you don't pay up they simply send your goods back from whence they came and you lose everything. What a disgusting bunch? So, my simple £15 shirt ended up costing me nearly £45 !! I have written to the importer asking them to ensure that future business avoids Parcelforce and their scams. I urge all others that have been treated so badly to do likewise and hopefully this may have some small effect on changing the morality of this bunch of utter cowboys.
I have found it impossible to buy either a 10 kilo or 15 kilo of Hills Science Diet for my 3 cats from retailers. This is probably due to the fact that the profit lies in the small size packs i.e. 2 kilos £16 / 5 kilos £ 34 and the larger amount one buys the cheaper per kilo it becomes. I found a 15 kilo pack at MedicAnimal for the ridiculous price of £52. At the 2 kilo = £16 ratio 15 kilo would cost he staggering sum of £120 !! So, not only do MedicAnimal supply the large packs , they are also far cheaper than any competitor I have found. My order took just 2 days to arrive - brilliant price and fantastic service. You need look no further for your pet supplies, I heartily recommend this company to you all. It is very rare nowadays to find a company who delivers both on price and service MedicAnimal are up there with Waitrose and Marks and Sparks for their customer service , which is praise indeed.
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