Gary Jose Miguel Bates´ profile

Reviews (1)

Streetshirts

Waste of time

Ordered on the 10th December for an xmas present. Got an email the next day promising despatch on the 13/12. Sounded great. Nothing recivied by 20th Dec, so tried to contact them, number on the website not working, tried to call loads of times and no one picked up. Then noticed a couple of days later a notice on the front page that the telephone line is not in use until the new year. No one to contact, I tried emailing them, again nothing...

I had to call FIVE times to ask for a refund, and still waiting for it, even though I was told on the 02nd Jan that they would refund me. Totalyl unprofessional and have lost a customer for life.

DO NOT USE, RUINED MY XMAS PRESENT... Its simple, if you cannot commit to something, don't have the staff etc, don't take the order...

Gary

24 June 2013

Reply from www.streetshirts.co.uk

Hi Gary,

Sorry to hear that we were unable to get the t-shirt for you in time for Christmas. Despite this review dating back to the 12th of January, we are wanting you to know that we have improved all aspects of the organisation, and we are successfully answering calls and emails within a few hours of receiving them.

If your problem wasn't resolved, then could you please notify us of the order number that you received when you made the purchase.

Kind regards,
streetshirts

Gary Jose Miguel Bates´ profile

profile image of Gary Jose Miguel Bates
Gary Jose Miguel Bates
Reviewer
1980
Peterborough, United Kingdom

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