My computer was served and seems to be working much better now. I was just concerned about what was happening to my laptop because nobody was explaining to me the situation and what the people were doing to my laptop. I just felt I needed to go with it and say tuned in for any word on my laptop's situation. But it seems good now. Just the communication would be my biggest issue, other than that the team was on it and worked as quick as possible to get the job done.
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