I ordered anti peck spray for my chickens on 25-12-12. Yes Christmas day. I received an email on 27-12-12 stating it was being despatched that day. I thought very efficient and especially the following day when the padded envelope arrived from medic animal. Unfortunately the envelope was empty apart from the invoice. The flap had not been stuck down properly so the spray was not there. I contacted medic animal by phone and was asked to email them the details, which I did immediately and I received a reply the same day stating a replacement was being despatched and should be with me within 48hrs. Allowing for the weekend, I re contacted them on 5-1-13 as I still had ot received the item and was told it was despatched on 3-1-13 and to allow 3 to 5 working days for it to arrive. By 11-1-13 it still has not arrived so I contacted them again and they promised a replacement will be despatched. I await with baited breath whilst my chickens shiver in the cold with their bald parsons noses's.
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