I was overcharged £20 in august, informed that i would be refunded on my next bill, which i wasnt due to a technical "issue" which they refused to define.
Overall i must of wasted at least 10 hours of my life dealing with o2. It is a releif to be free of them.
They do not value their customers, they make promises which they do not keep.
Dont bother signing up to their service they will waste your time, and maybe steal your money.
Would recommend to anyone, will definitely use again, next day free delivery. amazing collection of well curated stock, felt like a kid in a candy shop, couldn't wait for it to arrive and luckily i didn't need to because it arrived the day after.
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