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Reviews (1)

Essential Travel

Usually brilliant but ...

My booking was easy and I paid extra to receive my documents in the post, but they have not arrived - please investiage for me - thanks.

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14 January 2013

Reply from Essential Travel Ltd

Dear Mrs Geeves,

We are so sorry to hear that you have not yet received your documents in the post.

Please note that, although it's rare, the documents sometimes get lost in the mail. Customer services are aware of the situation and they will be resending the documents to you.

Please also feel free to contact customer services on 0845 803 5434 or email them at customerservices@essentialtravel.co.uk.

Kind regards,
Essential Travel

Linda Geeves´ profile

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Linda Geeves
Reviewer
United Kingdom

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