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Reviews (1)

Pcworld

Extremely poor customer service

We went into the Stevenage store in Roebuck retail park last Thursday to purchase Samsung 55" 3D TV. There was hardly any body in there but 3 assistants spent around 20 minutes just talking to each other and just completely ignored us. I guess the boss was out so they were not interested in selling us anything so in the end w just walked out and purchased our product somewhere else!

Customer service is certainly not one of their strengths by any stretch of the imagination!

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Richard Atkins
Reviewer
1945
Barkway, United Kingdom

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