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Very poor service

I ordered an Item from Amazon and paid for express delivery before 1 pm the next day.
Text arrived that evening stating delivery would be the next day.
After waiting in the entire day - nothing arrived. This is extremely poor service. To top it all, my friends are telling me that this is nothing unusual with DPD.

14 January 2013

Reply from DPD UK

Hi Jonathan,

I'm sorry to hear of the issue with your delivery and hope you have not been too inconvenienced by this.

It appears we didn't receive your parcel from the sender until 13 January, and your parcel is now out for delivery today between 11:00 - 12:00.

Should you require any further assistance could you please email

Kind regards,


Jonathan Grose´s profile

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Jonathan Grose
Stansted, United Kingdom