Valerie Edwards´ profile

Reviews (1)

Nabru

EFFECTIVE AND EFFICIENT BUT FOR DELIVERY TO HOUSE

Prompt delivery, but as an over 7o yearold,rather alarmed when the deliverer stated he was going to leave the pallet by the front door in front of the garage door.
He was reluctantly prevailed upon to dismantle some components to leave INSIDE the premises. He needed my help!!! Luckily all parts were present at the end of the experience.

13 January 2013

Reply from Nabru Limited

Hello Valerie,
We offer two levels of delivery service, delivery to door and delivery to room, customers select their preferred option when they checkout. The fastest and cheapest method of moving our orders is the delivery to door service which you received. Outside of our assembly area post codes the majority of our delivery to door service is via palletised freight, this works pretty well given the flat pack nature of our product. We always call and email our customers in advance of the delivery to make sure that they know exactly how the goods will be arriving and so that they can make arrangements if necessary.
It sounds like the delivery to room service (an extra £20 to £30) would have worked better for you. Many thanks,

The Nabru Team

Valerie Edwards´ profile

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Valerie Edwards
Reviewer
United Kingdom

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