I purchased a Bosch Filtrino hot water dispenser from go-electrical for £62 (the lost price, by far, that I could find this item at the time) and it arrived very swiftly indeed. Alas, the Filtrino had some design flaws that I, personally, found intolerable (it produces a lot of noise when dispensing water, and failed to reach anywhere near 100⁰C on the boiled water setting). This is, of course, not the fault of go-electrical, and on the contrary their customer service department shone through in our e-mail correspondence. Offering to arrange a DPD pick up and to either have one of their engineers have a look at the unit or to arrange a full refund. Go-electrical is definitely on my go-to list of online retailers.
Another plus for go-electrical is their use of DPD for both deliveries and, when the need arises, returns. In my opinion DPD is the best courier around, with frequent text updates advising you of the precise time of delivery. Any retailer that uses DPD has at least got the delivery side of their business right.
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