Taunton Leisure was one of many retailers I viewed when looking for new walking shoes. They offered outstanding value, between £30 and £60 less than other websites. The shoes were delivered in perfect condition, within two days of ordering. I will definitely use Taunton Leisure again.
The website is very slow and frustrating. It took me about two hours to navigate through the website, checking ingredients and selecting foods. This somehow re-set to the standard hamper, most of which I could not eat as I have food allergies. I contacted customer services and the representative was very helpful. I was able to return the products marked for her attention. I included a cover letter summarising our discussion, listing what was being returned and which replacement items I would like. I had to cover the cost of the return which was about £15 in total and I made the arrangements with the courier. Whilst I accept that I made an error and did not notice the change on the hamper, so should cover the cost, it would have been helpful if Diet Chef offered a collection service to pick up the items for return.
The food itself is good, I have lost 3lbs in the first week, so I am very pleased with this result. I am looking forward to trying more of the products when the replacements offered arrive.
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