Uni Baggage

Sadly disappointed

I have used UniBaggage before and it was excellent, even delivering a day earlier which was ideal. This time my labels have apparently fallen off (which doesn't seem possible as they were zip tied on, and there was two?! Seems to much of a coincidence). A lot of my clothes and christmas presents are in that bag, and I was already going 4 days without it and have been forced to go a week, maybe more. It was supposed to be delivered the friday, and i took a day off uni to wait for it, and it is now Sunday. Not impressed.

14 January 2013

Reply from Uni Baggage

Hi Lucy, I am sorry for this delay. We have sent off a tracer for your item to the courier. We will keep you updated so you know when to expect delivery. This delay has been caused due to the labels falling off the item. It is rare for labels to come off and items to be delayed but we will sort this problem for you as quickly as possible.