Karen´s profile

Reviews (2)


Very quick service

Ordered some glasses. Received order quickly and glasses were wrapped very well to avoid breakage.would use them again.


Not satisfied with customer service

I am not happy with there customer service.i placed an order and as I wanted it quickly paid for a 2 day delivery service. It took 6 days to get to me so wasted my money on delivery.contacted them several times and all they could say was that it had been posted so wasn't there fault.now if you advertise a 2 day delivery you expect to get it.anyway they were no help so will not use them again.

14 January 2013

Reply from Pharmacy2U

Dear Karen,

I am sorry to hear you are not happy with the advice provided by our customer care team and please accept my sincere apology as it is not intention to upset our customers.

I can confirm your order was dispatched using Royal Mail First Class Delivery Services and the delivery time scale which Royal Mail recommend is within one to two working days. On some occasions Royal Mail do not meet this level of services and delivery can take up to ten working days.

Please accept my apology on behalf of Royal Mail for the delay you have encountered and for any inconvenience this may have caused.

Kind Regards Annette

Karen´s profile

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United Kingdom