My first contact was in regard to my wife's pension. Due to her serious illness Shane Kao organised an enhanced annuity not offered with the company holding the fund. It was dealt with in an efficient, timely and sensitive manner.
When it came to my own SIPP the choice of advisor was obvious. Shane again made the choices easy and well explained. The outcome despite the poor service from the existing SIPP holder has resulted in the best outcome for my personal requirements.
My advice to anyone wishing to sort out drawing on their pension is to speak to My Pensions Expert and Shane Kao in particular.
All this is dependant on the rest of the team at My Pensions who are a good humoured and professional group who also deserve praise as well !
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