Richard Coates´ profile

Reviews (1)

National Tyres and Autocare

Friendly, flexible staff overcame an admin error

Booked an oil change online, choosing 'pm' (out of the 'am' or 'pm' choice).

Arrived at the garage around midday and was told by a mechanic that the booking made was 'am', and he showed me a job sheet which did state 'am'. The mechanic said that he would be able perform the change in a couple of hours.

I then produced my booking confirmation, which showed 'pm'. The mechanic said that a system error must have occured. The work was then carried out within half an hour.

Richard Coates´ profile

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Richard Coates
United Kingdom