Stacey Karczewski´s profile

Reviews (1)

eFlorist

Do Not Order From eflorist!!!

Ordered sympathy basket for next day delievery to be delivered in Ireland for relatives funeral. I got a phonecall 9am on the day of the funeral to tell me that they wouldnt be able to deliver the flowers i wanted. I asked it they could deliver any other flowers that day for the same price i had paid but they refused as the house was10 miles away. Needless to say i was very upset as not only was it my aunties funeral and i couldnt get there (i live in Newcastle) but now i couldnt even pay my respects in my flowers. Disgusting.

15 January 2013

Reply from eFlorist

Dear Stacey,

Please accept our sincere apologies for any disappointment caused. It appears that the delivery address you had requested is not covered by any florists and so we were unable to make delivery.

We can see that our Customer Service team had contacted you as soon as we had exhausted every available avenue but can well understand your disappointment at such a sensitive time.

Kind regards,
eFlorist

Stacey Karczewski´s profile

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Stacey Karczewski
Reviewer
United Kingdom

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