Web site and purchase was fine.
Computer generated delivery details did NOT give a time or datefor delivery this part of the message was missing could not make contact by phone ,tried 3 times and held on for at least 10 mins, sent 3 emails still no date then a phone call at 2pm to say delivery on that day from 8.30 to 5.30 stayed in all day no delivery then 11am next day delivered without warning which was lucky as I was just on my way out.
Surely this could have been made more simple and easier for all concerned !!
I went on line gave address shown pictures of all the types of arrangements on offer selected the price range and choose the bouquet paid by credit card and flowers arrived the next day a saturday on her birthday.She was very pleased with the bouquet and also the freshness of the flowers when they arrived,a very good competent service.
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