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Reviews (1)

StressFreeParking - Meet and Greet

Okay if you have time to wait

Price was good but we had to wait for the person to turn up on the day of departure even though we rang when we were asked to. Slighlty worried as nobody was there within the said time and when we tried to call it just rang out. I tried 10 times before I got an answer. Also had to wait for the person on our return as they didnt have our flight details even though they were input on the form that you fill out and on the confirmation that you are sent.

17 January 2013

Reply from stressfreeairportparking.com

Dear Nicola,

Thank you for your review.

I am very sorry to hear you suffered an inconvenience whilst parking with us at London Heathrow. I want to assure you we always aim to provide a fast and efficient service and customer satisfaction is of the utmost importance to us.

Due to a ongoing road works around our main parking compound service has been slightly disrupted, please accept my sincere apologies for this.

I have contacted you directly offering a discount on a future booking.

Kind Regards,

Anthony
Complaints Team Leader
Stress Free Parking

Nicola´s profile

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Nicola
Reviewer
United States

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