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Reviews (2)

products and prices good, customer service poor

The product was well priced and as described when i received it, however after using for a short time it broke. Spoke to Abbey Garden Sales and they agreed to replace it no problem at all, via the manufacturer, however it took 2 and half weeks to get a replacement after being promised by the same representative of the company several times it would only be a couple of days! Every time i chased he said he would do the same and return my call and he never did, even after speaking to somebody else and it got dealt with, the original guy phoned to say he would confirm the tracking details, again he never did and i got the distinct impression he thought i was pain in the backside and couldn't care less about the fact i could not carry out work without this part. Probably wouldn't recommend because of this as cost me time and money and i can buy the products they sell easily elsewhere.

Riverside Garden Centre

very good concise service from beginning to end

I only bought this item in the end because of the very informative video showing the product in use, this also gave me more of an idea of its size. Ordered late one evening, received one day later...used it already, very good

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Customermr taylor
United Kingdom