As is usual with dealing with OCUK, they have so much stock its hard to make educated choices. Being an active member on the OCUK forum I thought I'd ask some questions about upgrading to a 27" Ultra high res monitor. James Bailey was one of the first to post up in my thread telling me how good these DGM screens were.
I decided on purchasing one and it just so happened to be on B grade offer which was heavily discounted. Another trip to the forum for a bit of research on these B grade ones and i took the leap.
Sadly I had a small issue with the screen and decided to RMA it to see what could be done, James talked me through the whole process via MSN chat.
After bringing the screen back to OCUK HQ, James tested it for over an hour and found the PSU to be faulty. This was then swapped and I had my new screen back in full working order.
As always with OCUK, the customer service is faultless and the way they process RMA requests is second to none. Not many places go teh extra mile like OCUK and its no wonder, year on year they expand!!
Credit where credit is due and James at OCUk definately steps up to the mark and makes you feel special!!!
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