I recently purchased two incorrect items so needed to return them for a refund, I explained my situation on the OCUK forum customer service section and in less than 24hrs I had a returns number.
Bailey, the chap who helped me was very understanding of my situation and swiftly replied to my messages in a friendly and professional manner.
Exceptional service as usual from OCUK and the staff who obviously care about customer satisfaction, I can only give 5 stars as anything less would be dishonest on my part.
Well done OCUK!
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