Ken Marinaris´ profile

Reviews (1)

DPD UK

Lost, hidden or abducted by UFO?

It has not been the firs time I shipped parcels from Uk to Poland and vice versa. They always were on time. This time was different however.
My parcel was shipped from Edinburgh to Bialystok in Poland on 12.12.12 (is it just coindidence?) and since then all I have is "Your parcel has been received at our sortation hub " sentence from DPD website. I just would like to knoe where it is and when I can expect it to be delivered.
I hope some good people from DPD can help me with it.

EDIT I sent e-mails to socialmedia@dpd.co.uk twice. No answer so far. This comapany must be a joke. I spoke to woman from dpd international service, she told me she would call me back and no answer do far either.

17 January 2013

Reply from DPD UK

UPDATE - 17 Jan 2013 - Both myself and my colleague Andy have sent emails to you. I have just sent you another email. Let me know if you need assistance. Thanks, Bobby.

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UPDATE - Hi Ken, I just saw your email. Will deal with it now :)

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Hi Ken,

Sorry to hear things haven't gone as smoothly as on previous occasions. Can you please email socialmedia@dpd.co.uk with a contact phone number so we can give you a call to give you an update?

Thanks,

Bobby.

P.S. I'm sure your parcel is safe and sound, and certainly not with any UFOs! :P

Ken Marinaris´ profile

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Ken Marinaris
Reviewer
United Kingdom

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