I ordered on Friday a bouquet of flowers for my friend who just lost her dad for next day delivery. She was going back to Italy on the Monday so wanted her to have them. Paid by credit card, received confirmation email...no flowers, no delivery.
Am absolutely livid! I have tried all day today, 3 days after they were supposed to be delivered and no one answers the customer service phone. I've tried since 9am when they are meant to open.
Never ever use e florist. I want my money back.
No communication, no flowers, no apology! And I'm £36.90 out of pocket for a gesture that was meant to be to cheer my friend up. This company is a total joke. You as a paying customer expect a service, all I have received is sweet nothing!
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.