M Fearnley´s profile

Reviews (1)

Simply Paving

Good value,easy to use but delivery company could do better.

I phoned Simply Paving.Excellent service and pleasant person dealt with the order.I gave directions as we can be difficult to find and noted that a 7.5T lorry should be used due to a narrow road.Delivery got very close but as an 18T lorry used could not reach the site.Driver very helpful but they had no record of the lorry size request.Paving was delivered successfully next day.Might be worth giving the client a contact no with the delivery company. Happy to use SP again.

23 January 2013

Reply from Simply Paving Ltd

Mr Fearnley,

We apologise for the inconvenience caused by the size of the vehicle that was sent to make your delivery.

The request for a smaller vehicle was relayed to the transport company, however, your local delivery depot failed to add this information to their system.

Again, many apologies.

Best regards

Suzanne

Simply Paving

M Fearnley´s profile

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M Fearnley
Reviewer
United States

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