i purchased a vertical blind from you ,on it's arrival [which was very quick] i fitted it to our window and it's fit was perfect.A top class blind,but there was a slight problem with drawing the blind to close,the mechanisim was rather stiff.i phoned you up and explained the problem to you,instantly you said that you would send out a replacement and were very sorry that this had happened. true to your word a few days latter the replacement arrived. NOW THAT'S WHAT I CALL SUPERB SERVICE.Many thanks and i will use your services again. david lihou
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