I ordered a bed over Christmas for delivery whilst I was off work, 1/2 bed was delivered ripped. After 5 phone calls (the call centre is in South Africa) and it is very difficult to hear them, the second 1/2 was delivered again ripped. Another 4 phone calls and no refund. I now need to wait in for a 3rd time (this is still not arranged dispite another 3 phone calls)before they will offer a refund and my daughter continues to sleep on a mattress on the floor. They have offered me a £10 voucher for the poor service which I have refused as I will never use Asda Direct again and I would not advise anyone else to use it
dunfallinover found this review useful
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