So far I've ordered two products from Audio Affair; one amplifier and one pair of headphones. Both times I have had nothing but the most professional, courteous and first class service, specifically from John, who has been spoken highly of in other reviews before this one.
I agree with the other reviews completely when they say how much Audio Affair are willing to help and always put the customer first. One particular example can be found with my amplifier order. This amp was newly released, manufactured overseas and required international shipping, so I knew the wait would be longer than usual. But even so, Audio Affair, without any prompting from myself, processed a small cash refund to my account as an apology for the wait - this was despite the fact that the longer delivery time was through no fault of their own!
Needless to say, I was thoroughly impressed by Audio Affair's consideration for their customer. Their choice of delivery service for my orders was also excellent (DPD next day), giving me text and email alerts with 1-hour delivery windows for my orders.
Audio Affair is probably the best company I've had the pleasure of ordering from, and they are firmly my number one choice if there is anything I would want to look for in the future. I have absolutely no hesitation in recommending them to anyone else.
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