Irini´s profile

Reviews (2)

Shoetique

good price and quick

The experience as good. I found the shoes I wanted at a good price and they were here in 2 days,

19 March 2014

Reply from Shoetique

Hi Irini,

Many thanks for taking the time to leave us feedback!
It is lovely to hear back from a happy Shoetique customer.

Regards,
Krystina

Rubbersole

Could not bother to post same day

Bought a pair of shoes on a Friday. Paid extra £4 for speedy postage.
Explained that I was going on holidays in a weeks time and needed the shoes.
Was told that could not post before Monday , unless I paid extra £15 , which is a lot,
Considering the price of the shoes.
I thought that was not very helpful. Other shops send straight away, like My wardrobe.

15 January 2013

Reply from Rubbersole

Hello Irini,

We do not offer £15 shipping; however, our UPS Express is £12 and had you ordered before 9 a.m. on Friday morning with UPS Express, you would have had your parcel no later than this Monday as unfortunately we cannot guarantee Saturday deliveries.

I have taken a closer look into your customer account. I do see that your order was placed on the afternoon of Friday the 11th January with our UPS Standard service which is 1-2 business days of preparation and 3-5 business days from despatch to arrive.

We did take 1 business day to prepare your item and shipped it out on Monday the 14th January. Tracking shows that your parcel will be delivered no later than Wednesday the 16th January, only 2 business days from despatch, so your parcel will arive on time and you will surely have it before you go.

Kind Regards,
Katie, Rubbersole Customer Service

Irini´s profile

profile image of Irini
Irini
Reviewer
United Kingdom

About