I have been caught out by subscriptions before so made sure I cancelled straight away. However I placed an order on the 01/12/12. By the 07/12/12 I had not recieved the item or any E-mail saying the item had been dispatched. So I sent a message and recieved a reply saying their had been a delay but it will be with me in a few days. Three more Emails later and three similar responses still no delivery. So I was actually pleased when I recieved an Email saying my order had been cancelled and my money would be refunded on the 22/12/12. By the 03/01/13 I still had not recieved my refund so I chased it up no reply........ so I E-mailed again a week later.... still no reply, still no refund. I tried calling the number but just a prerecorded message and cant actually speak to anyone.....So in short do not shop with this retailer.
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