Jason Sedgman´s profile

Reviews (2)

Nabru

Better than promised

Designed, quickly delivered and very good quality. Good work!!

16 January 2014

Reply from Nabru Limited

Hi Jason

Thank you for your time to review Nabru. We are pleased you are happy with your sofa and the service you were given. We hopefully look forward to hearing again from you soon. Many Thanks, Team Nabru

Go-Electrical

Still waiting............................

Placed order on the 28th December2012 for an item showing in stock. No contact so I chased on the 4th January 2013 and was advised that my item was out of stock but an email would be sent to advise. No email received. Chased on the 9th January 2013, advised still out of stock and this time an email was received. On the 11th January 2013 confirmation of delivery for the 14th January 2013 was received via email. As I work full time a request to deliver to my neighbour on 14 January 2013 was accepted using the automated service. On the 14th January 2013 I receive an email stating delivery to my house would be made but then I received another to advise that no-one was available to sign for my order (both neighbours were in!). Next delivery scheduled for 18th January and I am doubtful it will arrive! This is poor and I would not recommend to anyone.

16 January 2013

Reply from Go-Electrical

Thank you for your order.
Items shown as available are available to order and we have a constant delivery of stock arriving from the manufacturer. Unfortunately over the festive period some manufacturers close down completely and as soon as they reopen they deliver our outstanding stock as quickly as possible. We are sorry that this caused a delay with your order. We can see on the DPD tracking system that the note to leave with a neighbour was sent to the driver, we will ask DPD to look into this further as to why this instruction was not followed. Please accept our sincerest apologies for any inconvenience caused by this matter.
Kind regards,
Jennie Moor
Customer Service

Jason Sedgman´s profile

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Jason Sedgman
Reviewer
United Kingdom

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