Lied about dispatch times, phoned customer services and spoke to someone who was rude. Told me that Royal Mail had tried to deliver my item (they definitely hadnt) but that they hadnt left a card when I was out cos the postman could have been fed up or frustrated with his job - what the.........
Item eventually arrived following my opening a dispute with Paypal. I would never use this company again. If they had been a little more polite and professional when I phoned then I might have forgiven.
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