Working through the web page to purchase is very easy and when I contacted them re a question, very courteous and knowledgable. Hopefully will never have to use it, but if we do then we will really find out if this was a good purchase.
Up to date very good
Telephoned their customer service for information re the various memory foam mattress toppers. They were friendly and knowledgable about their products and the internet systems in use, and answered my queries immediately.
Ordered the topper on the internet, with delivery to N. Ireland. Easy to work through the process, although it stated that the delivery address and billing address had to be the same, this is not so, as my addresses were different (would suggest that this statement needs to be removed as it could deter some people from progressing further).
Deliver was very quick.
Cannot comment on the topper itself as it is for a bed abroad and is still in its vacuum packing. BUT, for the price, I received a 10yr guarantee, and a coolmax cover, so I do not expect any problems.
So far very happy and would reccommend this company.
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