Ordering made easy over the phone and service good though they weren't prepared to price match the cupboard that I had seen on another site £35 cheaper.
The furniture was delivered on time and the delivery guy was great, helping me get the furniture into my house.
I had purchased the "floating" vanity unit and wall cupboard from the Newlands range and they look very clean and modern.
My criticisms are that both units did not come with fixings, so I had to go out and buy my own. The handles supplied with the furniture look cheap and would have been better presented with proper, long, chrome handles.
My other gripe was the £45 for next day delivery, particularly when other companies were charging £17.99 and Bathempire were also running a free standard delivery service.
I would however recommend the company to others.
Ordered goods and money taken from my account on 27th December. Nothing heard since! Rung several times to be told my order has been prioritised yet it still hasn't even been despatched and only a "low chance" of it being sent next week!!!!!!!!!! Customer service refused to give me any names of Chief Exec or Management team and advised me they do NOT have a Complaints department nor is their Customer Service Team supervised or managed!
My son is so disappointed....me I'm furious!
2nd update - I involved an external company KwikChex to review and investigate my issue and I feel it is only their intervention that has got me to "shipping" status.....despite the reply from Simplyelectronics below I can say that today my order is still in Hong Kong! According to my email from simplylectronics, apparently my order will be with me in 2-3 working days....I am so looking forward to tomorrow/Wednesday to see if I do receive my goods! I will update you.
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