Miss a hennigan´s profile

Reviews (1)

Mattressman

All good until a touchy delivery!!!

Sales man very and quite helpful. Got a text and an email with delivery time which was great! Two gents arrived on delivery day the first friendly and helpful, the second was arrogant and seemed a little miffed for some reason, and that was before he came near the house! They took the mattress upstairs and seemed to have an awkward time in their one minute delivery, a little disappointing as they split the plastic and the mattress got a little dirty. I was a little disappointed after they left and felt that the second gent had been a little rude

18 January 2013

Reply from Mattressman

Dear Miss Henningan,

As per our telephone conversation today, I really am sorry for the attitude of the driver and any offence he may of caused. I'm glad we resolved the issue of the damaged item, you can now enjoy Snuggle Gold tuft ortho mattress.

Thank you for your patience.

Kind regards

Customer service manager

Miss a hennigan´s profile

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Miss a hennigan
Reviewer
United Kingdom

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