Easy and flexible to deal with. Accessible customer service which makes a refreshing change from the usual endless automated menus that lead to the wrong department in the end!
Picture the scene, saturday morning & you're looking forward to your latte. OH NO! The coffee machine is leaking water everywhere. Bummer £200 for a new one cos nothing can be fixed these days? Or so you think - Think again! I google delonghi spares and up comes "buy spares". Then a few days later I have the failed part & the coffee machine is once again delivering perfect lattes! All for the princely sum of £4.25 incl postage. What more can I say?
I have done business with Toolstop on a few occasions now and every time they have been competitive and provided a first rate service. Excellent!
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