M. Mountford´s profile

Reviews (1)

ClipsleyPetShop.co.uk

Awful

I will not be using this provider again. They failed to tell me within reasonable time of my order placement that the food was not in stock, they then agreed to deliver the rest of my order. They then failed to inform me they were refunding me for the food and for 2 other items which they had not told me were also out of stock. They then sent me a 5 step ladder instead of the 6 I ordered, which apparently had been agreed (not by me) when I called regarding this they were unable to give me and answer and called 2 days later to tell me they don't actually stock a 6 only 5!. They then called a few days later to say that the food was now in stock so I ordered this and asked it to be delivered to a different address,to which they ignored and sent to the original address, so now I have to chase the delivery company to receive my goods. I will definitely not be using this company again or recommending to anyone.

M. Mountford´s profile

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M. Mountford
Reviewer
United Kingdom

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