Hi, I have been waiting for the imaginary easy bus shuttle for more than a hour on a very cold winter night. When I realized that we were about 50 persons waiting and that the shuttle was never going to arrive (one of the easy bus driver who was dropping off people talked about a strike), I decided to take the express train. Of course, it is much more expensive (about twice the price) but at least they guarantee a reliable service, which is definitely not the case of easy bus. So, to sum up I have paid the ride for the easy bus shuttle + train ride + I have lost one hour in the cold + I arrived very late at home...so easy bus never again. It seems to me that the company is in bankrupt, as they even do not have a easy bus office in Gatwick. And of course, no need to write to their customer support to complain, they will never write back to you...
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