Visited the store twice and each time got great service. However misled (accidentally I hope) over the availability of replacement parts for a pair of shoes and talked into buying an unnecessarily expensive pair of pedals. When trying to get replacement buckles got wrong advice over replacement. On notification they did however send free set that do the job but aren't as good as originals.
Despite this I would buy from them again as I now know what to look out for and feel that I've been unlucky. Indeed colleagues at work who I've recommended try pedal on have been very pleased with their purchases.
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