Anon´s profile

Reviews (1)

Rubbersole

Delivery issues but quick & easy to resolve

Item ordered had not arrived within a week as sent to wrong address. Resolved quickly with cust services & re-delivered to me. Took a long time to reach me.

17 January 2013

Reply from Rubbersole

Hello Anon,

I have taken a look into your customer account. The first parcel that you had ordered was unfortunately lost with Yodel. We did request that a replacement parcel be shipped out with UPS Standard and tracking shows that your parcel was signed for on the 16th January, so normally you do have it!

Kind Regards,
Katie, Rubbersole Customer Service

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Anon
Reviewer
United Kingdom

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